Purpose

These General Terms and Conditions of Sale define the conditions applicable to the services offered by MIQÂT VOYAGES as part of its travel advisory, booking, organisation and travel assistance activities.

Any quotation request, booking or confirmation of a service implies full acceptance of these Terms and Conditions.

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Agency Information

MIQÂT VOYAGES
Private Limited Company (SARL) with a share capital of €56,776.00
SIRET: 82422280600021
RCS Mamoudzou: 824 222 806

Registered office:
232 Boulevard Marcel Henry, Cavani
97600 Mamoudzou – Mayotte

Phone: +262 269 60 76 23
Email: contact@miqat-voyages.com

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Services Offered

MIQÂT VOYAGES notably provides:

* airline ticketing,
* holiday packages and travel stays,
* religious travel (Hajj & Umrah),
* group travel arrangements (GIR),
* business travel organisation,
* travel assistance,
* accommodation booking,
* transfer arrangements,
* car rental services through partners,
* administrative support and travel advice.

Services offered may vary depending on destinations, availability and partners.

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Quotation Requests

Requests submitted through the website or by any other means are considered requests for information or quotations only.

A booking becomes final only after:

* validation by MIQÂT VOYAGES,
* acceptance of the quotation,
* and confirmation of availability.

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Pricing

Prices are expressed in euros (€) unless otherwise stated.

Rates may vary depending on:

* availability,
* airline pricing,
* travel seasons,
* partner pricing fluctuations,
* taxes or fees imposed by competent authorities.

Prices displayed on the website are provided for informational purposes only and may be modified without prior notice.

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Payment

The website www.miqat-voyages.com does not provide online payment functionality.

Payment terms are communicated directly to the client during quotation or booking confirmation.

Depending on the services, a deposit may be required before final confirmation.

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Travel Documents

The client is responsible for:

* the validity of identity documents,
* passport validity,
* visas,
* required travel authorisations.

MIQÂT VOYAGES may assist clients with certain administrative procedures without guaranteeing the issuance of visas or authorisations.

For international destinations, passports generally must remain valid for at least 6 months after the return date.

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Religious Travel

For Hajj & Umrah trips:

* minors must be accompanied in accordance with applicable regulations,
* travellers must comply with the spiritual, administrative and organisational instructions provided before departure.

MIQÂT VOYAGES notably organises:

* travel groups,
* transportation,
* accommodation,
* administrative procedures,
* pre-departure assistance.

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Accommodation and Partners

Hotels, airlines, transport providers and partners mentioned in offers are subject to availability.

In the event of unavailability beyond the control of MIQÂT VOYAGES, equivalent services may be offered.

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Modification and Cancellation

Any request for modification or cancellation must be submitted directly to MIQÂT VOYAGES.

Fees may apply depending on:

* airline conditions,
* hotel conditions,
* partner or supplier policies,
* the progress status of the booking file.

Certain services may be non-modifiable and non-refundable.

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Liability

MIQÂT VOYAGES acts as a travel agency and intermediary with various partners and service providers.

The agency cannot be held liable for:

* delays or cancellations beyond its control,
* administrative or governmental decisions,
* visa refusals,
* airline disruptions,
* force majeure events,
* exceptional or unforeseen circumstances.

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Personal Data

Personal data collected in connection with the services is processed in accordance with the Privacy Policy available on the website.

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Applicable Law

These General Terms and Conditions of Sale are governed by French law.

Any dispute relating to the services offered by MIQÂT VOYAGES falls under the jurisdiction of the competent courts of Mamoudzou, unless otherwise required by applicable law.

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Contact

For any questions regarding these General Terms and Conditions of Sale:

MIQÂT VOYAGES
contact@miqat-voyages.com
+262 269 60 76 23