Introduction

This Privacy Policy aims to inform users of the website www.miqat-voyages.com about how their personal data is collected, used, stored and protected by MIQÂT VOYAGES.

MIQÂT VOYAGES is committed to protecting the confidentiality of personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable French regulations.

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Data Controller

The data controller is:

MIQÂT VOYAGES
232 Boulevard Marcel Henry, Cavani
97600 Mamoudzou – Mayotte

Email: contact@miqat-voyages.com
Phone: +262 269 60 76 23

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Data Collected

As part of the use of the website, MIQÂT VOYAGES may collect certain personal data, including:

* first and last name,
* email address,
* phone number,
* postal address,
* date of birth,
* travel-related information,
* passport copies or travel documents,
* information submitted through contact or quotation forms,
* technical browsing data.

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Purpose of Data Collection

The collected data is used exclusively to:

* respond to contact requests,
* process quotation requests,
* organise trips and travel packages,
* manage Hajj & Umrah registrations,
* assist travellers with administrative procedures,
* manage customer files,
* improve the services provided,
* secure forms and the website.

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Legal Basis for Processing

The processing of personal data carried out by MIQÂT VOYAGES is based on:

* user consent,
* pre-contractual measures,
* contract execution,
* legal obligations,
* the legitimate interests of MIQÂT VOYAGES.

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Recipients of the Data

Personal data collected is intended exclusively for:

* MIQÂT VOYAGES,
* authorised staff members,
* partners or service providers necessary for travel organisation,
* technical website providers.

Personal data is neither sold nor transferred to third parties for commercial purposes.

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Data Retention Period

Personal data is retained only for the period strictly necessary for the purposes for which it was collected and in accordance with applicable legal obligations.

Certain data may be retained longer for administrative, accounting or legal reasons.

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Data Security

MIQÂT VOYAGES implements appropriate technical and organisational measures to ensure the security, integrity and confidentiality of personal data.

However, no data transmission or storage system can guarantee absolute security.

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Data Hosting

The website is hosted by:

One.com
One.com Group AB
Carlsgatan 3
211 20 Malmö – Sweden

Certain technical data may be hosted or processed within the European Union or by service providers compliant with GDPR requirements.

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Cookies and Third-Party Services

The website uses certain third-party services that may collect technical data or place cookies, including:

* Google Maps,
* Google reCAPTCHA,
* Complianz.

For more information, please refer to our Cookie Policy.

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User Rights

In accordance with GDPR, each user has the following rights:

* right of access,
* right to rectification,
* right to erasure,
* right to object,
* right to restrict processing,
* right to data portability,
* right to withdraw consent at any time.

Requests may be sent to:

contact@miqat-voyages.com

MIQÂT VOYAGES may request proof of identity in the event of reasonable doubt regarding the identity of the requester.

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Minors

The services offered on the website may involve minors within the framework of organised travel, particularly religious trips.

Minors must be accompanied or authorised by their legal guardian in accordance with applicable regulations.

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External Links

The website may contain links to third-party websites.
MIQÂT VOYAGES cannot be held responsible for the privacy policies or content of external websites.

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Policy Updates

This Privacy Policy may be modified at any time in order to remain compliant with legal, regulatory or technical developments.

Users are encouraged to consult this page regularly.

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Contact

For any questions regarding this Privacy Policy:

MIQÂT VOYAGES
contact@miqat-voyages.com
+262 269 60 76 23